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Kayak Fishing Stuff’s Frequently Asked Questions


  A:   Kayak Fishing Stuff is dedicated to the sport of kayak fishing. We carry hundreds of products that are specific to the kayak fisherman. We are serious fishermen ourselves. We use the products we sell and stand by them. Also, we have years of experience matching the right fishing kayak for you.
   
  A:   We recommend that you first read " Choosing a Fishing Kayak", before we talk about the best kayak for you. The article will give you some ideas to consider before buying a fishing kayak. Then feel free to contact us. We will gladly help get you into the best kayak for your needs.
   
  A:   Yes, we specialize in outfitting kayaks for fishing. Everything from electronics and anchor systems to rod holders and saftey items.
   
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Yes we can! We have shipped kayaks all over the country and offer terminal to terminal delivery for less than $60.00. We also offer commercial and residential delivery to most areas in the US. You can get your kayak rigged the way you want and purchase any accessories for about the price of what sales tax would have cost you. Please refer to the Shipping Page for more info.

   
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This is a very rare occurrence. We package kayaks in such a way that they are very protected, but accidents can happen. At KFS we do whatever it takes to keep our customers happy. Kayaks can get scratched and scraped during the shipping processs, but these minor cuts pose no structural threat to the kayak. Kayaks are very tough and you will have many scratches and scrapes after your first day on the water. We recommend that you inspect your kayak at the time of pick up or delivery. If there is a serious problem it should be recorded by the delivery driver or warehouse personel.

   
  A:  

We sell Thule and Yakima systems but some people already have factory or other after-market racks which only need accessories like cradles or pads to carry their kayak. We strongly recommend calling us to discuss the best way to transport a kayak or multiple kayaks on your vehicle. Very often people buy expensive rack systems only to find out that they only needed a very simple set-up or even worse-they didn’t need a rack system at all.

   
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We do sometimes have used kayaks and demos that we sell at a discount. You should check the Hot Deals page.

   
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No, those are the kayaks we feel fish the best, but we can order in any models from Hobie, Native Watercraft, Heritage, Ocean Kayak, Malibu, Wilderness Systems, and Liquid Logic. We will take special orders but they have to be paid in full before we will place an order from the manufacturer.

   
  A:  

We do take trade-in’s but you will lose some money off the original value of the kayak because we are now getting a used kayak back and will have to resell it at a reduced price.

   
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We offer 15% off on Safety Items, Seats, Paddles and Kayak carts purchased with a new kayak . We also send out email promotions and coupons periodically to everybody who signs up for the Mailing List

   
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Sure, we charge a very reasonable hourly rate for rigging.

   
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Absolutely, we are more than happy to help. When we're not in the shop the best place to find the answers to your questions is the online Do-it-Yourself Forum. There you will have experienced kayak fishermen who can help and give you a variety of opinions about anything you need to know about rigging your fishing kayak.

   
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We currently work with kayak fishing guides from around the country that offer trips to great kayak fishing destinations. We usually do a demo day at least once a year and by joining our Mailing List you will be kept up to date about all KFS events. Private demos can be arranged weather permitting - all you need to do is contact the shop 973-659-1114 and we can arrange to take you to a lake near the KFS store (please call at least one week in advance to make an appointment)

   
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The Online Forums are the place to meet others who enjoy this great sport. We have the forums broken down into regions so you can share info or fish with people in your neck of the woods.

   
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Our site is a totally secure and we use the latest encryption software, but if you still don't feel comfortable you can call, email, or fax your order to us. Contact Us

   
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Sorry, we will not ship kayaks outside of the U.S. or to Alaska, Hawaii or Puerto Rico. However, we do ship kayak accessories to many countries around the world. Please view our International Shipping policy page for more details

   
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We have a 100% satisfaction guarantee here at Kayak Fishing Stuff. Items can be returned within 10 days of receipt. We will gladly refund or exchange your merchandise purchase price. This refund does not include shipping fees. 11- 30 days after receipt you may return unused products in their original packaging for a store credit or Gift Certificate. All Kayaks shipped are non returnable except for warranty repairs or warranty replacements.

Refunds are made by company check and mailed to the customer within 14 days of receipt of returned merchandise. Please do not return any items without first contacting KFS. It is highly recommended that you ship all returns back to us via FedEx or UPS due to the ability to track shipment. Please be sure to include all original packaging. We will not be responsible for returned merchandise that does not arrive at our distribution center at
Kayak Fishing Stuff
3 Iron Mountain Rd
Mine Hill, NJ 07803
We reserve the right to charge a 15% restocking fee on cancelled kayak orders.

   
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Only NJ residents pay sales tax for online purchases. All in-store purchases or pick ups will also have NJ State sales tax applied.

   
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KFS will always help you resolve a problem you might have with a defective kayak. Kayak warranty issues do not necessarily have to be resolved at the dealer where you purchased your kayak. Any dealer should be able to help you resolve a warranty issue if they sell your brand of kayak.

   
   

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